ACA-925Jira Service Management Agent Essentials practice test
135 Atlassian ACA-925 practice questions with explanations, in study, timed and flashcard modes. 12 samples are free.
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All 135 questions with explanations · Study, timed and flashcard modes · Progress saved, resume any time
- Questions
- 135
- Free samples
- 12
- Versions
- 1
- Updated
- Mar 2026
Practice ACA-925 in the simulator.
Study, timed and flashcard modes. Answers and explanations as you go, and your progress saves.
ACA-925, by the numbers.
Official specifications published by Atlassian.
- Duration
- 60 min
- Questions
- 30
- Passing score
- 68%
- Exam fee
- $100
- In the bank
- v1 (135)

Everything about ACA-925.
ACA-925 · Atlassian · v1.0
Exam information
Official specifications published by Atlassian, plus what is in our question bank.
- Duration
- 60 min
- Questions
- 30
- Passing score
- 68%
- Level
- Atlassian Certified Associate (ACA)
What ACA-925 covers
5 weighted domains. Open a domain for its topics, and a topic for its objectives. Practice questions are tagged to these.
How do I earn this certification?
Passing ACA-925 earns the Atlassian Certified Associate - Jira Service Management Agent Essentials in the IT Service Management (ITSM) track.
- No formal prerequisites requiredoptional
How to study for this exam?
Use the ACA-925 practice test alongside the official material below.
- Get the most out of Jira Service ManagementLearning Path · Free
- Explore advanced Jira Service Management capabilities as an agentLearning Path · Free
- JSM Agent Essentials Certification Prep ResourcesCertification Prep Course · Free
- Prepare for the Jira Service Management Agent Essentials CertificationPreparation Activity · Free
- Jira Service Management Cloud DocumentationProduct Documentation
- AI features in Jira Service ManagementProduct Documentation
- Jira Service Management Virtual AgentProduct Documentation
- Jira Service Management AI Feature GuideProduct Guide
What's changed on this exam?
Status and coverage changes that affect what you should study.
- Current status
- ACTIVE
- Last content update
- Oct 1, 2024
- Announced
- Oct 1, 2024
Who should take this exam?
ACA-925 is typically taken by Jira Service Management agents who handle tickets daily, IT support specialists and help desk staff and Non-technical team members using JSM for service delivery, among 2 other roles. Experience level: beginner.
Three ways to practise
Study mode
Work through the bank at your own pace with the answer and explanation one tap away. Flag questions, add notes, bookmark the hard ones.
Open in the simulatorTimed mode
A shuffled deck with a countdown that mirrors the real exam. Your score is saved to your attempt history.
Open in the simulatorFlashcards
Question on the front, answer on the back. Good for the last week before the exam.
Open in the simulator
