Question 1

How many BA-201 practice questions are there?

Accepted Answer

323 questions across 2 versions, each with the correct answer and an explanation.

Question 2

Are there free BA-201 sample questions?

Accepted Answer

Yes. 12 sample questions are free; 6 are open to everyone and the rest unlock with a free account.

Question 3

What does full access include?

Accepted Answer

Every BA-201 question in study, timed and flashcard modes, explanations for each answer, and progress that saves so you can resume.

Question 4

What topics does BA-201 cover?

Accepted Answer

Customer Discovery (17%), Collaboration with Stakeholders (23%), Business Process Mapping (12%), Requirements (18%), User Stories (18%), User Acceptance (12%).

Question 5

How many questions are on the Salesforce Business Analyst (BA-201) exam?

Accepted Answer

The Salesforce Certified Business Analyst exam contains 60 scored multiple-choice and multi-select questions, plus up to 5 unscored pilot questions, for a maximum total of 65 questions. You have 105 minutes to complete the exam, and need a score of 72% or higher to pass.

Question 6

What are the prerequisites for the Salesforce Business Analyst certification?

Accepted Answer

As of May 2, 2023, there are no required prerequisites for the Salesforce Business Analyst certification. Previously, the Salesforce Administrator certification was required. Salesforce recommends candidates have at least 2 years of Business Analyst experience with demonstrated success in delivering business process improvements, and 2 years of Salesforce Platform experience.

Question 7

What topics are covered on the Salesforce BA-201 exam?

Accepted Answer

The Salesforce Business Analyst exam covers six domains: Customer Discovery (17%), Collaboration with Stakeholders (23%), Business Process Mapping (12%), Requirements (18%), User Stories (18%), and User Acceptance (12%). The heaviest domain is Collaboration with Stakeholders, which tests your ability to plan discovery activities, identify stakeholders, elicit business needs, and obtain sign-off.

Question 8

How much does the Salesforce Business Analyst exam cost?

Accepted Answer

The Salesforce Certified Business Analyst exam registration fee is USD $200 plus applicable taxes. If you need to retake the exam, the retake fee is USD $100 plus applicable taxes. The exam can be taken online with proctoring or at an onsite testing center.

Question 9

How do I maintain the Salesforce Business Analyst certification?

Accepted Answer

Salesforce requires annual maintenance for the Business Analyst certification. Each year, you must complete Trailhead maintenance modules to keep your certification active. Failure to complete the annual maintenance will result in your certification lapsing.

Question 10

Is the Salesforce Business Analyst certification worth it?

Accepted Answer

The Salesforce Certified Business Analyst credential validates your ability to gather requirements, map business processes, write user stories, collaborate with stakeholders, and conduct user acceptance testing within the Salesforce ecosystem. It is particularly valuable for professionals who serve as the bridge between business stakeholders and technical teams on Salesforce implementation projects.

Question 11

What is the passing score for the Salesforce Business Analyst exam?

Accepted Answer

The passing score for the Salesforce Certified Business Analyst (BA-201) exam is 72%. With 60 scored questions, this means you need to answer at least 44 questions correctly to pass. You have 105 minutes to complete the exam.

Question 12

What study materials does Salesforce provide for the BA-201 exam?

Accepted Answer

Salesforce provides free official study resources through Trailhead, including the Cert Prep: Salesforce Business Analyst module with practice questions and flashcards for each exam domain, and the Prepare for Your Salesforce Business Analyst Certification Trailmix. Additionally, Trailhead Academy offers the official exam registration page at trailheadacademy.salesforce.com.

Question 13

What is the passing score for BA-201?

Accepted Answer

You need 72% to pass BA-201.

Question 14

How long is the BA-201 certification valid?

Accepted Answer

Annual maintenance required. Recertification: Complete annual Trailhead maintenance modules.

BA-201Salesforce Certified Business Analyst practice test

Full access

Practice BA-201 in the simulator.

BA-201, by the numbers.

Everything about BA-201.

Exam information

What BA-201 covers

How do I earn this certification?

How to study for this exam?

Who should take this exam?

Three ways to practise

Study mode

Timed mode

Flashcards

BA-201 questions, answered

BA-201Salesforce Certified Business Analyst practice test

Full access

Practice BA-201 in the simulator.

BA-201, by the numbers.

Everything about BA-201.

Exam information

01Exam format105 min · 60 scored + up to 5 unscored4

02Registration$200 · Kryterion/Webassessor, online proctoring3

03ValidityAnnual maintenance required2

04In our question bankv1 (120), certified-business-analyst (203)

What BA-201 covers

01Customer Discovery17%4 topics

1.1Business Strategy and GoalsDetermine business strategies, goals, initiatives, and challenges to define the scope of business analysis.3 obj.

1.2Current State AssessmentDiscover how a customer is using and benefiting from Salesforce products to establish the current state.4 obj.

1.3Business Analyst Roles in ImplementationUnderstand and explain Business Analyst roles and responsibilities in different phases of the implementation lifecycle.4 obj.

1.4Salesforce CapabilitiesDemonstrate knowledge of Salesforce capabilities and its potential to recommend solutions to the business.2 obj.

Hands-on skills & common mistakesUsing Salesforce Optimizer · Focusing on system details when speaking to executives instead of business value

02Collaboration with Stakeholders23%5 topics

03Business Process Mapping12%4 topics

04Requirements18%3 topics

05User Stories18%3 topics

06User Acceptance12%3 topics