CIS-SMService Mapping practice test
162 ServiceNow CIS-SM practice questions with explanations, in study, timed and flashcard modes. 20 samples are free.
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All 162 questions with explanations · Study, timed and flashcard modes · Progress saved, resume any time
- Questions
- 162
- Free samples
- 20
- Versions
- 1
- Updated
- Jan 2026
Practice CIS-SM in the simulator.
Study, timed and flashcard modes. Answers and explanations as you go, and your progress saves.
CIS-SM, by the numbers.
Official specifications published by ServiceNow.
- Duration
- 90 min
- Questions
- 60
- Passing score
- 70 on a 0-100 scale
- Exam fee
- $450
- In the bank
- v1 (162)
Everything about CIS-SM.
CIS-SM · ServiceNow · Mainline
Exam information
Official specifications published by ServiceNow, plus what is in our question bank.
- Duration
- 90 min
- Questions
- 60
- Passing score
- 70 on a 0-100 scale
- Level
- Implementation Specialist
- Question types
- single_select_multiple_choice, multi_select_multiple_choice, scenario_based, configuration
What CIS-SM covers
6 weighted domains. Open a domain for its topics, and a topic for its objectives. Practice questions are tagged to these.
How do I earn this certification?
Passing CIS-SM earns the ServiceNow Certified Implementation Specialist - Service Mapping in the IT Operations Management (ITOM) track.
- CIS-DiscoveryServiceNow Certified Implementation Specialist - DiscoveryFoundation for Service Mapping - must complete before attempting CIS-SM
- CSAServiceNow Certified System AdministratoroptionalRecommended for platform fundamentals understanding
How to study for this exam?
Use the CIS-SM practice test alongside the official material below.
- nowlearning.servicenow.comVirtual or In-person
Complete product documentation for Service Mapping
Discovery module documentation (prerequisite knowledge)
CMDB configuration and management
Comprehensive Pattern Designer documentation
Latest features and updates in ITOM Visibility
What's changed on this exam?
Status and coverage changes that affect what you should study.
- Current status
- ACTIVE
- Last content update
- 2025-07
Who should take this exam?
CIS-SM is typically taken by ServiceNow Implementation Specialists, ServiceNow Consultants and ServiceNow Administrators, among 3 other roles. Experience level: intermediate_to_advanced.
Three ways to practise
Study mode
Work through the bank at your own pace with the answer and explanation one tap away. Flag questions, add notes, bookmark the hard ones.
Open in the simulator
Timed mode
A shuffled deck with a countdown that mirrors the real exam. Your score is saved to your attempt history.
Open in the simulator
Flashcards
Question on the front, answer on the back. Good for the last week before the exam.
Open in the simulator
