Question 1

How many ITIL4-DPI practice questions are there?

Accepted Answer

145 questions across 1 version, each with the correct answer and an explanation.

Question 2

Are there free ITIL4-DPI sample questions?

Accepted Answer

Yes. 12 sample questions are free; 6 are open to everyone and the rest unlock with a free account.

Question 3

What does full access include?

Accepted Answer

Every ITIL4-DPI question in study, timed and flashcard modes, explanations for each answer, and progress that saves so you can resume.

Question 4

What topics does ITIL4-DPI cover?

Accepted Answer

Key Concepts of Direct, Plan and Improve (20%), Scope of Direction and Planning (15%), Governance, Risk and Compliance (GRC) (7.5%), Continual Improvement (17.5%), Communication and Organizational Change Management (15%), Measurement and Reporting (7.5%), Directing, Planning and Improving Value Streams and Practices (17.5%).

Question 5

What is the ITIL 4 DPI exam?

Accepted Answer

The ITIL 4 Strategist: Direct, Plan and Improve (DPI) exam is an intermediate-level certification that validates your practical skills in creating a 'learning and improving' IT organization with a strong and effective strategic direction. It covers direction, planning, continual improvement, governance, risk, compliance, organizational change management, measurement, reporting, and value stream improvement. The exam consists of 40 multiple-choice questions to be completed in 90 minutes with a…

Question 6

What are the prerequisites for the ITIL 4 DPI exam?

Accepted Answer

To take the ITIL 4 DPI exam, you must hold an ITIL 4 Foundation certification (or the ITIL 4 Managing Professional Transition certification). You must also complete training through an Accredited Training Organisation (ATO) or via the official PeopleCert eLearning course. Exam results will not be released without proof of training completion. While not mandatory, it is recommended to have at least 2 years of professional experience in IT Service Management.

Question 7

How does ITIL 4 DPI fit into the ITIL 4 certification path?

Accepted Answer

The ITIL 4 DPI certification is unique because it is a required module for BOTH the ITIL 4 Managing Professional (MP) designation and the ITIL 4 Strategic Leader (SL) designation. For the MP designation, you need DPI plus three Specialist modules (CDS, DSV, and HVIT). For the SL designation, you need DPI plus the ITIL 4 Leader: Digital and IT Strategy (DITS) module. This crossover position makes DPI one of the most strategically important ITIL 4 certifications.

Question 8

What topics does the ITIL 4 DPI exam cover?

Accepted Answer

The ITIL 4 DPI exam covers seven major learning outcomes: (1) Key Concepts of DPI including direction, planning, improvement, and operating models (20% of exam); (2) Scope of Direction and Planning including cascading objectives and decision-making authority (15%); (3) Governance, Risk and Compliance including risk management and sufficient controls (7.5%); (4) Continual Improvement including the CI model, assessment methods, and business cases (17.5%); (5) Communication and Organizational…

Question 9

What is the difference between ITIL 4 DPI and other ITIL 4 modules?

Accepted Answer

ITIL 4 DPI is distinct because it takes a cross-cutting, strategic approach to IT service management. While other modules like CDS (Create, Deliver and Support) focus on operational execution, and DSV (Drive Stakeholder Value) focuses on customer engagement, DPI focuses on HOW to establish direction, plan effectively, and embed continual improvement across the entire Service Value System. It integrates concepts from Agile, Lean, and DevOps, and addresses governance, risk management,…

Question 10

How much does the ITIL 4 DPI exam cost?

Accepted Answer

The ITIL 4 DPI exam cost varies by purchase option and region. Through PeopleCert directly, the Exam Prep bundle (eBook + exam voucher + Learning Resource Kit) costs approximately GBP 682 (around USD 860). The eLearning bundle with interactive training costs GBP 1,359 (around USD 1,710), and the eLearning+ bundle with a free retake and mock exam costs GBP 1,606 (around USD 2,020). Training providers in the US typically charge around USD 2,385 for a 3-day instructor-led course including the…

Question 11

How long is the ITIL 4 DPI certification valid?

Accepted Answer

The ITIL 4 DPI certification is subject to renewal through PeopleCert's Continuing Professional Development (CPD) program. Certificate holders need to earn 60 CPD points to renew their certification. The simplest way to maintain certification is through a PeopleCert Plus membership, which allows you to log CPD points for everyday professional activities. Alternatively, you can renew by completing another course and exam from the ITIL product suite before your renewal date.

Question 12

What types of questions appear on the ITIL 4 DPI exam?

Accepted Answer

The ITIL 4 DPI exam uses three types of multiple-choice questions: (1) Standard Classic questions with one question and four answer options where you select one correct answer; (2) Negative questions (used rarely, as exceptions) where the question stem is negatively worded, asking what is NOT correct or should NOT be done; and (3) List questions presenting four statements where you must select the two correct statements from a set of paired answer options. All questions are based on Bloom's…

Question 13

What is the passing score for ITIL4-DPI?

Accepted Answer

You need 70% (28 out of 40) to pass ITIL4-DPI.

ITIL4-DPIITIL 4 Strategist: Direct Plan and Improve practice test

Full access

Practice ITIL4-DPI in the simulator.

ITIL4-DPI, by the numbers.

Everything about ITIL4-DPI.

Exam information

What ITIL4-DPI covers

How do I earn this certification?

How to study for this exam?

Who should take this exam?

Three ways to practise

Study mode

Timed mode

Flashcards

ITIL4-DPI questions, answered

ITIL4-DPIITIL 4 Strategist: Direct Plan and Improve practice test

Full access

Practice ITIL4-DPI in the simulator.

ITIL4-DPI, by the numbers.

Everything about ITIL4-DPI.

Exam information

01Exam format90 min · 405

02Registration2

03ValiditySubject to renewal via CPD2

04In our question bankv1 (145)

What ITIL4-DPI covers

01Key Concepts of Direct, Plan and Improve20%3 topics

1.1Key DPI TerminologyUnderstand the key terms: Direction, Planning, Improvement, Operating model, Methods, Risks, Scope of control8 obj.

1.2Differentiating Key ConceptsUnderstand the differences between: Vision and mission; Strategy, tactics and operations; Governance, compliance and management; Policies, controls and guidelines5 obj.

1.3Value, Outcomes, Costs and RisksUnderstand the concepts of value, outcomes, costs and risks and their relationships to direction, planning and improvement3 obj.

Hands-on skills & common mistakesApplying key DPI terminology to real-world scenarios · Confusing vision with mission

02Scope of Direction and Planning15%1 topic

03Governance, Risk and Compliance (GRC)7.5%3 topics

04Continual Improvement17.5%7 topics

05Communication and Organizational Change Management15%3 topics

06Measurement and Reporting7.5%1 topic

07Directing, Planning and Improving Value Streams and Practices17.5%2 topics