Question 1

How many ITIL5-FND practice questions are there?

Accepted Answer

2,098 questions across 6 versions, each with the correct answer and an explanation.

Question 2

Are there free ITIL5-FND sample questions?

Accepted Answer

Yes. 12 sample questions are free; 6 are open to everyone and the rest unlock with a free account.

Question 3

What does full access include?

Accepted Answer

Every ITIL5-FND question in study, timed and flashcard modes, explanations for each answer, and progress that saves so you can resume.

Question 4

What topics does ITIL5-FND cover?

Accepted Answer

Key ITIL Terms and Definitions (15%), The Four Dimensions of Product and Service Management (12%), The ITIL Product and Service Lifecycle (15%), The ITIL Service Value System (SVS) (25%), Value Stream Identification, Mapping, and Management (13%), ITIL and Artificial Intelligence (10%), ITIL and Other Frameworks (10%).

Question 5

What is the ITIL 5 Foundation exam?

Accepted Answer

The ITIL Foundation (Version 5) is the globally recognized entry-level certification in the ITIL framework, administered by PeopleCert. It validates your understanding of digital product and service management concepts, the ITIL Service Value System, guiding principles, the product and service lifecycle, value streams, and management practices. Released on February 12, 2026, it replaces ITIL 4 Foundation and is the mandatory prerequisite for all advanced ITIL certifications.

Question 6

How many questions are on the ITIL 5 Foundation exam?

Accepted Answer

The ITIL Foundation (Version 5) exam contains 40 multiple-choice questions. You have 60 minutes to complete the exam (75 minutes if English is not your working language). Each question is worth 1 mark with no negative marking. You need 26 out of 40 correct answers (65%) to pass.

Question 7

What is the passing score for the ITIL 5 Foundation exam?

Accepted Answer

The passing score for the ITIL Foundation (Version 5) exam is 65%, which means you must correctly answer at least 26 out of 40 questions. There is no negative marking, so you are encouraged to attempt all questions even if you are unsure of the answer.

Question 8

Do I need training to take the ITIL 5 Foundation exam?

Accepted Answer

No, PeopleCert has not mandated training for ITIL Foundation (Version 5). You are permitted to self-study using the official eBook and Learning Resource Kit. However, accredited training courses and official eLearning are encouraged to fully understand the new material. Note that for all upper-level ITIL modules beyond Foundation, accredited training or official eLearning IS required.

Question 9

What are the main topics covered on the ITIL 5 Foundation exam?

Accepted Answer

The ITIL Foundation (Version 5) exam covers seven core syllabus categories: (1) Key ITIL Terms and Definitions, (2) The Four Dimensions of Product and Service Management, (3) The ITIL Product and Service Lifecycle, (4) The ITIL Service Value System including guiding principles and governance, (5) Value Stream Identification, Mapping and Management, (6) ITIL and Artificial Intelligence at an awareness level, and (7) ITIL and Other Frameworks including DevOps and PRINCE2.

Question 10

How much does the ITIL 5 Foundation exam cost?

Accepted Answer

The ITIL Foundation (Version 5) exam voucher costs approximately USD $314 when purchased directly from PeopleCert (US/Canada pricing). PeopleCert also offers bundled packages: the Exam Prep bundle (eBook + exam voucher + Learning Resource Kit) is priced at EUR 644. Many accredited training organizations offer courses that include the exam voucher at a discounted rate compared to purchasing separately.

Question 11

What is the difference between ITIL 4 Foundation and ITIL 5 Foundation?

Accepted Answer

ITIL Foundation (Version 5) retains 40% of ITIL 4 content, includes 36% completely new material, and modifies 24% from ITIL 4. Key differences include: a new 8-activity Product and Service Lifecycle Model (replacing the 6-activity Service Value Chain), AI governance content as a native part of the framework, expanded focus on digital product and service management (DPSM) rather than purely IT service management, enhanced value stream mapping and management, and a stronger emphasis on digital…

Question 12

How long is the ITIL 5 Foundation certification valid?

Accepted Answer

The ITIL Foundation (Version 5) certification is valid for 3 years from the date of passing. To renew, you can: (1) become a PeopleCert Plus member and log 20 CPD points per year for three consecutive years, (2) take and pass another certification from the ITIL product suite, or (3) retake the same certification before the renewal date.

Question 13

Can I upgrade from ITIL 4 Foundation to ITIL 5 Foundation?

Accepted Answer

Yes. If you hold an ITIL 4 Foundation certificate, you can take the ITIL Foundation (Version 5) Bridge course. This is a one-day course focusing on key changes, with a shorter exam of 20 multiple-choice questions in 30 minutes. Alternatively, you can proceed directly to upper-level ITIL (Version 5) modules without retaking Foundation, as ITIL 4 qualifications are fully recognized as prerequisites.

Question 14

What career roles does the ITIL 5 Foundation certification support?

Accepted Answer

The ITIL Foundation (Version 5) certification supports a wide range of roles including IT Service Manager, Digital Product Manager, IT Operations Specialist, Product Owner, Service Delivery Specialist, Customer Success Manager, Enterprise Architect, Transformation Manager, IT Project Manager, Chief Digital Officer, Experience Manager, Service Improvement Manager, and Process Lead. It is valuable for professionals at any career stage working in IT, digital delivery, or service management.

ITIL5-FNDITIL Foundation (Version 5) practice test

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Practice ITIL5-FND in the simulator.

ITIL5-FND, by the numbers.

Everything about ITIL5-FND.

Exam information

What ITIL5-FND covers

How do I earn this certification?

How to study for this exam?

Who should take this exam?

Three ways to practise

Study mode

Timed mode

Flashcards

ITIL5-FND questions, answered

ITIL5-FNDITIL Foundation (Version 5) practice test

Full access

Practice ITIL5-FND in the simulator.

ITIL5-FND, by the numbers.

Everything about ITIL5-FND.

Exam information

01Exam format60 min · 405

02Registration$3143

03Validity3 years2

04In our question bankv1 (120), ITIL5-FND-BR (130), ITILFND (771), ITILFND v3 (543), ITILFND v4 (257), ITILFNDV4 (277)

What ITIL5-FND covers

01Key ITIL Terms and Definitions15%3 topics

1.1Product and Service ManagementRecall the key terms and definitions used throughout ITIL7 obj.

1.2Experience, Strategy, and TransformationUnderstand how experience is integrated into ITIL v54 obj.

1.3Service Offerings and Value Co-CreationDescribe the components of a service offering6 obj.

Hands-on skills & common mistakesConfusing outcomes with outputs

02The Four Dimensions of Product and Service Management12%5 topics

03The ITIL Product and Service Lifecycle15%2 topics

04The ITIL Service Value System (SVS)25%6 topics

05Value Stream Identification, Mapping, and Management13%2 topics

06ITIL and Artificial Intelligence10%2 topics

07ITIL and Other Frameworks10%2 topics