How many MB-230 practice questions are there?

221 questions across 2 versions, each with the correct answer and an explanation.

Are there free MB-230 sample questions?

Yes. 20 sample questions are free; 10 are open to everyone and the rest unlock with a free account.

What does full access include?

Every MB-230 question in study, timed and flashcard modes, explanations for each answer, and progress that saves so you can resume.

What topics does MB-230 cover?

Manage Cases in Customer Service (53%), Configure Representative Experience and Routing (27%), Extend Customer Service (17%).

How much does the MB-230 exam cost?

The MB-230 exam fee is $165 (USD; local pricing varies by region and provider).

What is the passing score for MB-230?

You need 700 on a 1-1000 scale to pass MB-230.

How long is the MB-230 certification valid?

1 year. Recertification: Complete renewal assessment within 6 months before expiration; Pass the current version of the exam; Earn a higher-level certification in the same technology area.

MB-230Dynamics 365 Customer Service Functional Consultant practice test

221 Microsoft MB-230 practice questions with explanations, in study, timed and flashcard modes. 20 samples are free.

Full access

$69.99

All 221 questions with explanations · Study, timed and flashcard modes · Progress saved, resume any time

Try the free samples first

Questions: 221
Free samples: 20
Versions: 2
Updated: Jan 2026

Practice MB-230 in the simulator.

Study, timed and flashcard modes. Answers and explanations as you go, and your progress saves.

Open the simulator Try the free samples

MB-230, by the numbers.

Official specifications published by Microsoft.

Duration: 120 min
Questions: 40-60
Passing score: 700 on a 1-1000 scale
Exam fee: $165
In the bank: v1 (171), MB-200 (50)

Open the full exam guide

Everything about MB-230.

MB-230 · Microsoft · October 3, 2025

Exam information

Official specifications published by Microsoft, plus what is in our question bank.

Duration: 120 min
Questions: 40-60
Passing score: 700 on a 1-1000 scale
Level: Associate
Question types: Multiple choice, Multiple select, Case studies, Fill in the blank

Three ways to practise

Study mode

Work through the bank at your own pace with the answer and explanation one tap away. Flag questions, add notes, bookmark the hard ones.

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Timed mode

A shuffled deck with a countdown that mirrors the real exam. Your score is saved to your attempt history.

Open in the simulator

Flashcards

Question on the front, answer on the back. Good for the last week before the exam.

Open in the simulator

MB-230Dynamics 365 Customer Service Functional Consultant practice test

Full access

Practice MB-230 in the simulator.

MB-230, by the numbers.