Free 156-585 sample questions

Real questions from the Troubleshooting Expert (CCTE) - R81 practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 10 of 20 free sample questions.

Question 1Choose 2

A troubleshooter needs to capture traffic on a Security Gateway to diagnose an issue with clear-text SMTP traffic being dropped. They want to see the packet as it is processed by the firewall kernel chain, both before and after the Access Control policy is applied. Which `fw monitor` chain points are the most appropriate for this task? (Select TWO).

Question 2Choose one

An administrator is troubleshooting a policy installation failure to a remote Security Gateway. The error in SmartConsole is 'Installation failed. Reason: TCP connectivity failure (port 18191)'. The administrator has verified with `netstat` that the `fwd` process is listening on port 18191 on the Management Server. A traceroute from the remote gateway to the Management Server completes successfully. What is the most logical next step?

Question 3Choose one

True or False: The `fw ctl zdebug` command is functionally identical to `fw ctl debug` but writes its output to a compressed file instead of a memory buffer.

Question 4Choose one

To collect comprehensive diagnostic data from a Security Gateway, including configuration, process status, log files, and OS information, for submission to Check Point Support, which command should be executed in Expert mode?

Question 5Choose one

**Case Study:** A retail company uses an R81 cluster with the Identity Awareness blade enabled, using AD Query as the identity source. Recently, the IT department deployed a new fleet of Point-of-Sale (POS) terminals that run a custom Linux OS. The security team created an Access Role for these terminals based on their static IP addresses. However, store managers, who use Windows laptops and are part of the 'Store_Managers' AD group, report that they can no longer access the inventory server, which they could access before the POS deployment. Troubleshooting shows that the managers' traffic is being dropped by a rule that denies access from the POS terminals' Access Role to the inventory server. Logs indicate that when a manager logs in, their IP address is incorrectly being associated with the POS Access Role instead of their AD-based user identity. The POS terminals are on the same subnet as the managers' laptops. What is the most likely reason for this identity misidentification?

Question 6Choose one

You are debugging a slow database issue on a Security Management Server. You suspect the `solr` process, which handles log indexing, is consuming excessive resources. Which command would you use to safely restart ONLY the `solr` process without impacting other critical management services like `cpm`?

Question 7Choose 2

An administrator is troubleshooting an issue where traffic that should be accelerated by SecureXL is being processed by the Firewall (FW) path instead, causing high CPU. They check `fwaccel stats -s` and see that 'Accelerated conns' is very low. They suspect a specific NAT rule is causing traffic to be de-accelerated. Which of the following NAT configurations are known to prevent SecureXL acceleration? (Select TWO).

Question 8Choose one

A kernel debug is being performed on a production gateway to trace a complex packet flow issue. The administrator needs to ensure the debug buffer is large enough to capture all relevant data without wrapping too quickly, but also wants to avoid consuming excessive kernel memory. What is the command to set the kernel debug buffer to 16384 KB?

Question 9Choose one

**Case Study:** A large enterprise has a multi-site deployment with a central R81 Security Management Server and numerous remote gateways. An administrator pushes a large policy package to all gateways. Most installations succeed, but one specific remote cluster reports 'Installation failed. Reason: Verification failed.' The administrator reviews the `fwm.elg` log file on the Management Server and finds messages indicating a 'syntax error' related to a newly added network object, but the object's configuration appears correct in SmartConsole. The administrator suspects a database inconsistency between what is shown in the GUI and what is stored in the PostgreSQL database. They decide to use the `api status` command on the management server, and the output shows that the 'API server' process is running, but the 'FWM' process is in a 'starting' state and repeatedly restarting. This confirms a problem with the management database preventing the FWM process from initializing correctly. What is the most appropriate next step to resolve this issue?

Question 10Choose one

When using `fw monitor` to inspect traffic, the output shows a packet being dropped with the reason `chain_fn_0: drop, rule 23`. What does this message indicate?

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