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Free 600-455 sample questions

Real questions from the 600 455 practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 4 of 8 free sample questions.

Question 1Choose 3

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.) A.Silent Monitor inbound voice callsB.secure communication using flow around modeC.NAT for address hidingD.normalize SIP messages using SIP profilesE.record calls by forking the media using build-in-bridgeF.demarcation point between networks

Question 2Choose 3

Which three options are valid when Cisco Unified Customer Voice Portal comprehensive call flow and survivability service handles SIP REFER? (Choose three.) A.SIP REFER label and SigDigitsB.SIP REFER with ICM router requeryC.SIP REFER with ICM script Send To VRU nodeD.SIP REFER with custom SIP headerE.SIP REFER with routing label "rfxxxx" and standalone Cisco Unified CVP with ICM Lookup labelF.SIP REFER with ECC variable user.sip.transfer

Question 3Choose 4

In the congestion control feature of Cisco Unified Contact Center Enterprise, which four options handle the calls that are to be throttled? (Choose four.) A.Treat the call with Dialed Number Default Label.B.Queue the call and play a message, then release the call.C.Treat the call with System Default Label.D.Terminate the call with a Dialog Fail or RouteEnd.E.Transfer calls to an available IVR port.F.Send a Release Message to the routing client.G.Offer Courtesy Callback to the caller, then terminate the call.H.Transfer the call to the Cisco Unified Communications Manager hunt group.

Question 4Choose 2

In a Cisco Unified Contact Center Enterprise deployment, which two options are the roles of the Administration & Data Servers? (Choose two.) A.administration serverB.real-time data serverC.analytical serverD.recording serverE.static serverF.performance server

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