Free MS-721 sample questions

Real questions from the Collaboration Communications Systems Engineer practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 10 of 20 free sample questions.

Question 1Choose one

A healthcare organization is planning to use Teams for virtual appointments. To comply with patient privacy regulations, they have the following requirements: - External guests (patients) must wait in a lobby and cannot bypass it. - Meeting chat must be disabled for all participants once the meeting ends. - Only the meeting organizer should be able to record the session. Which type of policy or template should be configured to enforce these settings for all virtual appointments while not affecting standard internal meetings?

Question 2Choose one

True or False: When configuring a Microsoft Teams auto attendant for after-hours call routing, you must create a separate resource account and auto attendant object for the after-hours call flow.

Question 3Choose one

A consultant is designing a network topology for a company with a central headquarters and multiple branch offices. To improve call quality reporting and enable dynamic emergency calling, the consultant needs to upload tenant network topology data to the Teams admin center. The consultant has a CSV file containing subnet information and associated network sites and regions. Which PowerShell cmdlet should be used to import this CSV file?

Question 4Choose one

A manufacturing company has deployed Teams Rooms on Windows devices in its conference rooms. An administrator has created a custom XML configuration file named `SkypeSettings.xml` to enforce specific settings, such as disabling dual-screen mode and setting a default volume level. Where must this XML file be placed on the Teams Rooms device for the settings to be applied upon system startup?

Question 5Choose one

During a large Town Hall event, attendees at a branch office report significant video buffering and poor quality. The company has deployed Microsoft eCDN. A network analysis shows that the peering efficiency for the branch office subnet is very low, indicating that clients are pulling streams directly from the internet instead of from peers. What is the most likely cause of this issue?

Question 6Choose one

A company is implementing Shared Calling for a reception area. They have configured a resource account with a Calling Plan license and a phone number. They created a Shared Calling policy and assigned it to three receptionists. When the receptionists attempt to make an outbound call, the call fails. Inbound calls to the main number work correctly. What is the most likely missing configuration step?

Question 7Choose one

An organization wants to analyze the adoption rate and usage patterns of its Teams Rooms devices. A manager needs a report that details the number of meetings, call duration, and device health statistics for all registered Teams Rooms over the past 90 days. Where can this information be found?

Question 8Choose one

A global company has deployed Direct Routing with centralized SBCs in North America. Users in European offices complain of poor audio quality due to latency when calling local European PSTN numbers. The calls are hairpinning through the North American SBCs before reaching the European PSTN. You need to design a solution that routes PSTN calls through a user's local gateway while maintaining centralized call routing policies. What is the most appropriate technology to implement?

Question 9Choose one

An administrator needs to create a dial plan normalization rule using PowerShell. The rule must convert 4-digit extensions beginning with '2' into a full E.164 number with a +1425882 prefix. For example, extension 2345 should become +14258822345. Which `Pattern` and `Translation` values are correct for the `New-CsVoiceNormalizationRule` cmdlet?

Question 10Choose one

A company is setting up a call queue. During peak hours, they want incoming calls to ring all available agents simultaneously. If no agent answers within 30 seconds, the call should then be offered to the agent who has been idle the longest. Which configuration settings are required to achieve this call flow?

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