Free PEGACPBA24V1 sample questions

Correct answers: Discover; Adopt

The four phases of the Pega Express delivery approach are Discover, Prepare, Build, and Adopt. Discover focuses on identifying the microjourneys and defining the MLP. Adopt focuses on organizational change management, training, and measuring outcomes. Design and Test are activities that happen within these phases, but they are not the names of the phases themselves.

The four phases of the Pega Express delivery approach are Discover, Prepare, Build, and Adopt. Discover focuses on identifying the microjourneys and defining the MLP. Adopt focuses on organizational change management, training, and measuring outcomes. Design and Test are activities that happen within these phases, but they are not the names of the phases themselves.

Correct answer: Identify a single microjourney that delivers immediate, measurable business value to a specific persona, and defer the remaining features to subsequent releases.

In Pega Express, a Minimum Lovable Product (MLP) is defined by focusing on specific microjourneys that deliver rapid, measurable value to a specific persona. It is not about delivering everything poorly (mocked integrations) or focusing solely on technical risk. It is about slicing scope to deliver a complete, highly usable, and valuable experience for a targeted process, leaving other processes for future MLPs. flowchart LR A[All Business Requests] --> B{Filter by Value & Persona} B -->|High Value, Specific Persona| C[Microjourney 1] B -->|Lower Priority| D[Backlog] C --> E[Minimum Lovable Product]

Correct answer: False

False. Pega Express leverages a Center-out business architecture. It focuses first on the core business logic (the microjourney, personas, and outcomes) at the center, rather than starting bottom-up (data models/integrations) or top-down (channel-specific UIs).

Correct answer: Configure a custom condition on the 'Field Technician Dispatch' stage to skip the stage when the 'DiagnosticOutcome' property equals 'Resolved'.

In Pega App Studio, you can configure a stage to skip based on a custom condition (a When rule) evaluated at runtime. By setting a condition on the 'Field Technician Dispatch' stage to skip if the issue is already resolved, the case lifecycle automatically bypasses the unnecessary stage. While a 'Change Stage' shape could technically move the case, configuring the skip condition on the stage itself is the best practice for declarative, clear lifecycle design.

Correct answer: 45

Total urgency = Case Initial Urgency + Assignment Initial Urgency + SLA Increases. Case Initial Urgency = 20. Assignment Initial Urgency = 15. At day 3, the Goal (2 days) has passed, adding 10. The Deadline (4 days) has NOT passed yet. Calculation: 20 + 15 + 10 = 45.

Correct answer: Route the assignment to a Work queue.

A work queue (formerly known as a workbasket) is a shared container for assignments that can be accessed by multiple operators. When tasks do not need to go to a specific user, they are routed to a work queue where any available member of the team can pick them up. Routing to a specific user or using cascading approval does not meet the requirement of a shared pool of work.