certified-advanced-administrator sample questions

Question 1

A manufacturing company uses a custom object, 'Equipment', which has a master-detail relationship to the standard Account object. The company wants to display the total number of 'Active' Equipment records on the Account page layout. A new administrator attempts to create a Roll-Up Summary Field on the Account object but finds that 'Equipment' is not available as an option for the summarized object. What is the most likely cause of this issue?

Accepted Answer

The relationship between Account and Equipment is a Lookup relationship, not Master-Detail.

Answer

The Account object has reached the maximum limit for Roll-Up Summary Fields.

Answer

The administrator's profile does not have 'Read' permission on the Equipment object.

Answer

The 'Allow roll-up of child records' option was not checked when the relationship was created.

Question 2

A sales manager reports that when their team syncs a Quote with an Opportunity, the Opportunity's total amount is not updating correctly. The Opportunity has multiple products, and the Quote was created from it, but one of the products on the Quote has a different quantity than the corresponding Opportunity Product. Which action will resolve the discrepancy upon syncing the Quote?

Accepted Answer

The Opportunity Product list will be replaced by the list of Quote Line Items.

Answer

The sync will fail with an error message due to the quantity mismatch.

Answer

A new Opportunity record will be created with the updated products and amount.

Answer

The Quote Line Item with the mismatched quantity will be ignored during the sync.

Question 3

A support team uses Salesforce Knowledge to deflect common customer issues. The support manager wants to ensure that only validated, high-quality articles are visible to customers in the public knowledge base, while draft and internal-only articles are visible to support agents. Which combination of features should the administrator use to configure this visibility model?

Accepted Answer

Data Category visibility settings and Article Channel visibility.

Answer

Article Record Types and Page Layouts.

Answer

Data Categories and Profile-based permissions.

Answer

Validation Rules and Sharing Rules.

Question 4

A marketing team frequently imports lead lists from trade shows. They report a high number of duplicate records being created, which is affecting reporting accuracy. The administrator needs to configure a solution that alerts users to potential duplicates when creating a lead manually and prevents duplicates from being created via the Data Import Wizard. What should the administrator configure?

Accepted Answer

A Matching Rule to identify duplicates and a Duplicate Rule to define the action to take.

Answer

A validation rule on the Lead object that uses VLOOKUP to check for existing emails.

Answer

A before-save flow that queries for existing leads with the same email address.

Answer

A workflow rule that sends an email alert to the administrator when a potential duplicate is created.

Question 5

True or False: In a Process Builder process that is configured to evaluate a record when it's created, any scheduled actions are automatically removed from the queue if the record is subsequently edited and no longer meets the criteria.

Accepted Answer

False

Answer

True

Question 6

A development team is preparing to deploy a new feature from a Developer Pro sandbox to a Partial Copy sandbox for UAT. The feature includes a new custom object, several Apex classes, and a new custom field on the standard Account object. The administrator is using a change set for the deployment. After uploading the outbound change set, the deployment to the Partial Copy sandbox fails. What is a likely reason for the failure?

Accepted Answer

The Apex test classes included in the change set did not achieve the required 75% code coverage in the target org.

Answer

The Partial Copy sandbox does not support the deployment of Apex classes.

Answer

The administrator forgot to include the Account object in the change set.

Answer

A deployment connection does not exist between the Developer Pro and Partial Copy sandboxes.

Question 7

A marketing manager needs a single view that shows all Campaign records that have no Campaign Members, alongside a list of all Lead records that have an empty 'Company' field. The data from these two distinct queries needs to be displayed in separate blocks on one report screen. Which reporting tool should the administrator use to fulfill this requirement?

Accepted Answer

A Joined Report.

Answer

A standard Campaign report with a cross-filter for 'Campaigns without Campaign Members'.

Answer

A custom report type with Campaigns as the primary object.

Answer

A dashboard with two separate report components.

Question 8

The legal department at a large enterprise wants to control access to sensitive contract documents stored in Salesforce Content. They require that only members of the 'Legal Team' public group can access the 'Corporate Contracts' library, and within that library, only users with the 'Contract Manager' custom profile should be able to delete content. How should the administrator configure these permissions?

Accepted Answer

Add the 'Legal Team' public group as library members and create a custom library permission that includes 'Delete Content', assigning it only to users with the 'Contract Manager' profile.

Answer

Set the Org-Wide Default for Content to Private and create a sharing rule.

Answer

Add the 'Legal Team' public group as library members and define their library permission as 'Author'.

Answer

Create a permission set with the 'Delete Content' permission and assign it to the Contract Managers.

Question 9

An administrator is building a complex solution on a custom object named 'Project'. There is a requirement for two different Roll-Up Summary Fields from a child object, 'Milestone'. Additionally, the 'Project' object needs to have a self-referencing lookup to create a parent-child hierarchy of projects. What is the maximum number of additional master-detail relationships that can be created on the 'Project' object?

Accepted Answer

0

Answer

1

Answer

2

Answer

Unlimited, as long as the total number of relationships does not exceed the limit.

Question 10

A user with the 'Sales Manager' profile reports they can see an 'Edit' button on an Opportunity record page but receive an 'Insufficient Privileges' error when they try to save their changes. The Opportunity OWD is Public Read-Only. The user is not the owner of the record. What is the most likely reason for this discrepancy between the UI and the user's actual permissions?

Accepted Answer

The user's profile has 'Edit' permission on the Opportunity object, but no sharing rule grants them write access to this specific record.

Answer

A validation rule on the Opportunity is preventing the save.

Answer

The record is locked as part of an approval process.

Answer

Field-Level Security on a required field is set to Read-Only for the user's profile.

Free certified-advanced-administrator sample questions

True or False: In a Process Builder process that is configured to evaluate a record when it's created, any scheduled actions are automatically removed from the queue if the record is subsequently edited and no longer meets the criteria.

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