Free certified-advanced-administrator sample questions

Real questions from the Salesforce Certified Platform Administrator II practice bank, with the correct answer and an explanation for each one. No junk, no filler.

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Showing 10 of 20 free sample questions.

Question 1Choose one

A financial services firm, Apex Wealth Management, has a strict data access policy. The Opportunity object's Organization-Wide Default is set to Private. A junior analyst, part of a public group named 'Research Team', needs to see all Opportunities owned by VPs in the 'East' role, but only if the Opportunity 'Stage' is 'Prospecting' or 'Qualification'. VPs in the 'East' role are all subordinate to the 'SVP, East Coast' role in the hierarchy. How should the administrator configure this access without granting overly broad permissions?

Question 2Choose 2

The audit team at a healthcare provider needs to track specific changes within their Salesforce org for compliance reasons. They are particularly interested in when custom fields are created on the Patient object and when Permission Sets are modified. The team needs a downloadable log of these changes from the last 90 days. Which two tools or features should the administrator use to meet these requirements? (Select TWO)

Question 3Choose one

A manufacturing company uses a custom object, 'Equipment', which has a master-detail relationship to the standard Account object. The company wants to display the total number of 'Active' Equipment records on the Account page layout. A new administrator attempts to create a Roll-Up Summary Field on the Account object but finds that 'Equipment' is not available as an option for the summarized object. What is the most likely cause of this issue?

Question 4Choose one

A sales manager reports that when their team syncs a Quote with an Opportunity, the Opportunity's total amount is not updating correctly. The Opportunity has multiple products, and the Quote was created from it, but one of the products on the Quote has a different quantity than the corresponding Opportunity Product. Which action will resolve the discrepancy upon syncing the Quote?

Question 5Choose one

A support team uses Salesforce Knowledge to deflect common customer issues. The support manager wants to ensure that only validated, high-quality articles are visible to customers in the public knowledge base, while draft and internal-only articles are visible to support agents. Which combination of features should the administrator use to configure this visibility model?

Question 6Choose one

A marketing team frequently imports lead lists from trade shows. They report a high number of duplicate records being created, which is affecting reporting accuracy. The administrator needs to configure a solution that alerts users to potential duplicates when creating a lead manually and prevents duplicates from being created via the Data Import Wizard. What should the administrator configure?

Question 7Choose one

True or False: In a Process Builder process that is configured to evaluate a record when it's created, any scheduled actions are automatically removed from the queue if the record is subsequently edited and no longer meets the criteria.

Question 8Choose one

A development team is preparing to deploy a new feature from a Developer Pro sandbox to a Partial Copy sandbox for UAT. The feature includes a new custom object, several Apex classes, and a new custom field on the standard Account object. The administrator is using a change set for the deployment. After uploading the outbound change set, the deployment to the Partial Copy sandbox fails. What is a likely reason for the failure?

Question 9Choose one

A marketing manager needs a single view that shows all Campaign records that have no Campaign Members, alongside a list of all Lead records that have an empty 'Company' field. The data from these two distinct queries needs to be displayed in separate blocks on one report screen. Which reporting tool should the administrator use to fulfill this requirement?

Question 10Choose one

The legal department at a large enterprise wants to control access to sensitive contract documents stored in Salesforce Content. They require that only members of the 'Legal Team' public group can access the 'Corporate Contracts' library, and within that library, only users with the 'Contract Manager' custom profile should be able to delete content. How should the administrator configure these permissions?

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