Free OGB-001 sample questions

Correct answers: An assessment of each capability's current maturity or performance level.; An evaluation of each capability's strategic importance to the business.

A heat map visually represents data values using colors. To create a capability heat map, you need to assess each capability against one or more dimensions. Current maturity/performance is a critical dimension to understand where the capability stands today.

The second critical dimension for a strategic heat map is understanding how important each capability is to achieving business goals. Combining performance with strategic importance allows the CTO to prioritize investments in high-importance, low-performance capabilities.

Correct answer: False

This statement is false. A fundamental principle of Business Capability modeling is that a capability defines 'what' a business does or has the ability to do to achieve a specific purpose or outcome. The 'how' is described by business processes, organizational structures, and other implementation details. This distinction is crucial for creating a stable architectural foundation.

Correct answer: The Business Model Canvas.

The Business Model Canvas is specifically designed to be an intuitive, single-page strategic management template for developing new or documenting existing business models. It consists of nine building blocks (e.g., Customer Segments, Value Propositions, Revenue Streams) that perfectly match the startup's need to visualize how it creates, delivers, and captures value.

Correct answer: Create and validate a set of TOGAF Business Scenarios.

The TOGAF Business Scenario technique is designed specifically for this situation. It provides a structured method for documenting the business problem, environment, and stakeholder concerns in a narrative format. This allows for the exploration of different viewpoints (marketing, logistics, etc.) and facilitates consensus-building, leading to a well-understood and agreed-upon set of architecture requirements, which directly addresses the sponsor's concerns.

Correct answer: Organization/Actor to Business Process mapping (part of an Organization Map)

An Organization Map is a key artifact in TOGAF Business Architecture that depicts the relationships between business units, actors, and roles. A crucial part of this artifact is mapping these organizational elements to the business processes they execute. This provides a clear line of sight from the organizational structure to the work being performed.

Correct answer: An Information Map

An Information Map is a TOGAF artifact that models business information concepts and their relationships. It provides a business-centric view of information, independent of technology, showing how key information entities like 'Policy' and 'Claim' are used by and flow between different parts of the business. This directly addresses the company's need to understand information flow before system design.

Correct answers: Contact Management; Campaign Management; Customer Support Management

This is a core component of managing customer relationships, representing a distinct sub-ability.

This is a specific sub-capability focused on marketing and outreach within the broader CRM context.

This represents the service and support aspect of the customer relationship, a logical decomposition of the parent capability.

Correct answer: The bundle of products and services that create value for a specific customer segment.

The Value Propositions building block describes the products and services that create value for a specific Customer Segment. It is the reason why customers turn to one company over another; it solves a customer problem or satisfies a customer need.

Correct answer: Value Stream Stages

In TOGAF terminology, a value stream is composed of a sequence of 'value stream stages'. Each stage contributes to the incremental delivery of value from the triggering event to the final value proposition for a stakeholder. 'Receive Order' and 'Process Payment' are classic examples of such stages.

Correct answer: False

This statement is false. While Business Scenarios are a key technique for developing the Architecture Vision in Phase A, they are also a valuable tool throughout the ADM. They can be used in later phases (like B, C, and D) to test architecture designs against business requirements and to help communicate the value and implications of the architecture to stakeholders.