Free 77202T sample questions
Real questions from the Avaya IP Office Platform Support practice bank, with the correct answer and an explanation for each one. No junk, no filler.
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Showing 20 of 40 free sample questions.
A hotel is implementing IP Office and wants to allow guests to log into any phone in a common area to access their personal extension profile and voicemail. When they log out, the phone must revert to a generic, public profile with restricted calling permissions. Which feature should be implemented to provide this functionality?
An administrator needs to create a system-wide short code that allows users to dial `*99` followed by a 4-digit extension to directly transfer a call to that extension's voicemail box, without ringing the user's phone. To achieve this, the administrator creates a short code `*99XXXX`. What should be entered in the 'Feature' field for this short code?
A consultant is designing a Voicemail Pro call flow for a medical clinic's main number. The call flow must first check if the clinic is open using a Time Profile. If open, it should transfer to the reception hunt group. If closed, it should play an after-hours message and then transfer to an on-call service. Which Voicemail Pro action is best suited to perform the initial check against the Time Profile?
After upgrading an IP Office 500 V2 system from release 10.1 to 11.1, an administrator discovers that all licenses are showing as 'Dormant' in System Status and features are not working. The PLDS XML license file was confirmed to be correct for the feature key serial number. What is the most likely cause of this issue?
A company is setting up a new IP Office 500 V2 system. They have one PRI line for PSTN connectivity. Which hardware component is required to terminate this PRI line on the control unit?
An administrator is troubleshooting a Voicemail Pro call flow. The intended logic is to play a greeting, offer a menu, and if the caller makes no selection, transfer them to an operator. Callers report that after the greeting, the call immediately transfers without playing the menu. Which of the following call flow diagrams in Voicemail Pro most likely represents the misconfiguration? flowchart TD subgraph A Start --> G1[Generic Greeting] G1 --> M1{Menu} M1 -->|Timeout| T1[Transfer] end subgraph B Start2 --> G2[Generic Greeting] G2 --> T2[Transfer] end subgraph C Start3 --> M2{Menu} M2 -->|NoMatch| T3[Transfer] M2 --> G3[Generic Greeting] end subgraph D Start4 --> G4[Generic Greeting] G4 --> M3{Menu} M3 -->|Key 1| T4[Transfer] end
A business wants to record all inbound and outbound calls for their customer service hunt group for quality assurance. The recordings must be stored on a network server for 90 days. Which two Avaya applications or components are required to fulfill this requirement on an IP Office Server Edition?
To save a modified configuration from IP Office Manager to the system, the administrator must select 'Send Configuration'. If the system is currently active with live calls, which type of merge option should be selected to apply non-disruptive changes, such as adding a new user, without rebooting the system?
A user reports that when they are on a call on their desk phone, a second incoming call does not ring their twinned mobile phone. The desired behavior is for the second call to ring the mobile device. The user has Mobile Twinning enabled and a 'Mobile Worker' license. What is the most likely reason for this behavior?
When provisioning a new SIP trunk on an IP Office system, the service provider has specified that all outbound calls must present a specific 10-digit number as the Caller ID. This number is different from the individual users' DDI numbers. Where should this universal outbound Caller ID be configured to ensure all calls over this SIP trunk use it?
A company wants to automatically create new user accounts in IP Office whenever a new employee is added to their corporate Active Directory. This process should also assign a user template based on the employee's department. Which IP Office component is required to enable this Active Directory synchronization?
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