Free CSA sample questions

Real questions from the Certified System Administrator practice bank, with the correct answer and an explanation for each one. No junk, no filler.

Try them in the simulator Same questions, with study, timed and flashcard modes.

Showing 10 of 20 free sample questions.

Question 1Choose one

As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

Question 2Choose one

The display sequence is controlled in a Service Catalog Item using which of the following?

Question 3Choose 2

Reports can be created from which different places in the platform? (Choose two.)

Question 4Choose 3

Knowledge Base Search results can be sorted by which of the following? (Choose three.)

Question 5Choose one

What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

Question 6Choose one

Which term refers to application menus and modules which you may want to access quickly and often?

Question 7Choose one

What is generated from the Service Catalog once a user places an order for an item or service?

Question 8Choose 3

From the User menu, which actions can a user select? (Choose three.)

Question 9Choose one

Buttons, form links, and context menu items are all examples of what type of functionality?

Question 10Choose one

Which of the following is true of Service Catalog Items in relation to the Service Catalog?

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